Date, Time & Venue
Date & Time
19 October 2026
9.00 am to 5.00pm
Venue
Block 324 Clementi Avenue 5, #01-209 Singapore 120324
Registration
The registrant will receive an acknowledgement receipt via email. As registrations are accepted on a first-come-first-served basis, you are advised to register early.
Programme Details
This course is designed to equip social service supervisors with the knowledge and skills to effectively critique and coach social service practitioners in documentation to meet the standards for service delivery.
Context for Professional Documentation
– Practice due diligence and accountability
– Role of supervisor for practice quality assurance
Structuring Professional Case Documentation
– Capturing key service information and contact
– Usage of AI for transcribing and organizing
– Capturing of professional judgement for assessment and Intervention
Supervisory Practice of Professional Documentation
– Documentation review as a reflective supervision tool
– Provision of specific feedback on documentation
– Coaching checklist and questions
Supervisory Practice of Documentation for Complex Situations
– Documentation of decision-making and rationale
– Managing client confidentiality and release of case information
– Professional response to external stakeholders
Identification and Scaffolding of Coaching in Professional Documentation
– Documentation gap assessment of supervisees – thinking and writing
– Coaching action plan for supervisees
- Participants will learn how to audit and critique professional documentation of their supervisees
- Participants will learn how to coach structured writing with a reflective approach
- Participants will learn how to guide supervisees in documenting critical practice decisions
New supervisors with less than 2 years of supervisory experience
Supervisors with at least 6 months of supervisory experience and at least 1 supervisee
Jean has a strong interest and passion for sustainable and systemic cross-sector solutioning for change. This arose from her past experiences in reviewing, redesigning and developing community-based interventions involving volunteers and partners.
Jean also believes in the importance of capacity building so that staff, volunteers and service users can then go on to do more with who they are and what they have. Jean was conferred the Promising Social Worker Award in 2012.
Prior to her posting to lead a preschool-based preventive development model of work with Circle of Care under Care Corner Singapore, Jean worked in the family services sector and was the agency head for two family service centres.
Course Fees
Full Course Fees
$500
Fees after Approved
PCG Grant
$350
SASW Member
(10% off Full Course Fees)
$450
PCG Claim
PCG Claim is open to participants who meet the following criteria and conditions:
1. Must be employed and sponsored for the course by a Social Service Agency (SSA) affiliated to the National Council of Social Service (NCSS); and
2. Must attain at least 75% attendance failing which he/she or his/her employer will have to pay the FULL course fee.
Payment Method
If you are sponsored by your employer, please seek approval from your Supervisor to attend the course before you register. In the event of any discrepancies, you will be liable for the course fee.
For E-payments, please email to training@sasw.org.sg your payment voucher quoting invoice number, course title, course run date and date of payment.
Singapore Citizens aged 25 and above may use their SkillsFuture Credit to offset course fees.
- Self-sponsored participants can apply their credits to offset the nett course fee.
- Organisation-sponsored participants are not eligible to use SkillsFuture Credit to offset the nett course fee.
Only the following type of SkillsFuture Credit may be used to offset the course fee:
(Source: SkillsFuture Singapore)
Registration
The registrant will receive an acknowledgement receipt via email. Please allow up to 5 working days for processing of
registration. Upon confirmation of participation, the HR/department administrator (i.e. contact person)/registrant will receive a course confirmation notice and invoice from SASW-FRTC via email.
As registrations are accepted on a first-come-first-served basis, you are advised to register early.