Date, Time & Venue
Date & Time
28 & 29 January 2027
9.30 am to 5.30pm
Venue
Social Service Hub @ Tiong Bahru, 10th floor.
298 Tiong Bahru Road, Central Plaza, Singapore 168730
Registration
The registrant will receive an acknowledgement receipt via email. As registrations are accepted on a first-come-first-served basis, you are advised to register early.
Programme Details
Volunteers can be a powerful force for good—but meaningful impact rarely happens by simply putting out a recruitment call and hoping for the best. This hands-on course equips social service practitioners with practical tools and strategies to build effective volunteer partnerships, from planning volunteer roles and resources, to attracting and recruiting the right people, onboarding and training them well, and keeping them engaged over time. Participants will also explore practical approaches to managing volunteer performance, expectations and relationships, while navigating common ethical and operational challenges. Through realistic scenarios, group discussions and individual assessment, the course helps practitioners turn good intentions into well-designed volunteer programmes that work for volunteers, organisations and the communities they serve.
The course presents practitioners the opportunity to explore the ways volunteers can be partnered for maximum impact, while also providing the framework, principles, perspectives and skills to effectively plan, attract, recruit, onboard, engage and retain volunteers. Curated specifically to provide practical strategies for practitioners, it covers fundamental topics in the following elements of effective volunteer partnerships: · Planning & Resourcing · Marketing & Recruitment · Onboarding & Training · Partnership Management · Programme Management |
- Understand the Volunteer Management Framework that scaffolds effective volunteer partnerships
- Learn strategies to set up the Volunteer Programme for success, through effective volunteer role design and recruitment.
- Be equipped with skills to forge value-added and sustained volunteer partnerships.
- Learn skills to manage volunteers’ performance and self.
Volunteer management practitioners, aspiring volunteer management practitioners, programme coordinators, programme executives, programme managers, volunteer executives, social work assistants, social workers.
Mr James Lim is an ACLP-certified trainer with over 20 years of experience across the public, private and social service sectors. He specialises in volunteer engagement, capability building and stakeholder partnerships.
Trusted by senior leaders to pioneer volunteer programmes and strengthen organisational practices, James has trained public officers and social service professionals and developed and managed extensive volunteer partnerships. As the founder of an award-winning social enterprise, he also pioneered initiatives benefiting more than 2,000 individuals annually.
His experience includes working with the People’s Association, Civil Service College, Hua Mei Training Academy, Care Corner Singapore, SHINE Children & Youth Services and the National Cancer Centre Singapore. James combines practical expertise, strong facilitation skills and a people-centred approach to volunteer management.
Course Fees
Full Course Fees
$500
Fees after Approved
PCG Grant
$350
SASW Member
(10% off Full Course Fees)
$450
PCG Claim
PCG Claim is open to participants who meet the following criteria and conditions:
1. Must be employed and sponsored for the course by a Social Service Agency (SSA) affiliated to the National Council of Social Service (NCSS); and
2. Must attain at least 75% attendance failing which he/she or his/her employer will have to pay the FULL course fee.
Payment Method
If you are sponsored by your employer, please seek approval from your Supervisor to attend the course before you register. In the event of any discrepancies, you will be liable for the course fee.
For E-payments, please email to training@sasw.org.sg your payment voucher quoting invoice number, course title, course run date and date of payment.
Singapore Citizens aged 25 and above may use their SkillsFuture Credit to offset course fees.
- Self-sponsored participants can apply their credits to offset the nett course fee.
- Organisation-sponsored participants are not eligible to use SkillsFuture Credit to offset the nett course fee.
Only the following type of SkillsFuture Credit may be used to offset the course fee:
(Source: SkillsFuture Singapore)
Registration
The registrant will receive an acknowledgement receipt via email. Please allow up to 5 working days for processing of
registration. Upon confirmation of participation, the HR/department administrator (i.e. contact person)/registrant will receive a course confirmation notice and invoice from SASW-FRTC via email.
As registrations are accepted on a first-come-first-served basis, you are advised to register early.